Terms of Use Policy

Trailnet CIC – Website Terms of Use
Below are our terms for the use of this Website, whether as a guest or a registered user – please
read these terms carefully before using this Website.
These terms are an agreement (“Agreement”) between you and Trailnet CIC about your use of
this Website and the information contained in or available through this Website and should be
read in conjunction with our privacy policy. If you do not agree to these terms in full please leave
this Website and do not make use of our services. By remaining on this Website and/or making
use of our services you are deemed to accept these terms in full. Our terms and our privacy
policy are updated from time to time, e.g. to reflect changes in our services and this Website.
Please return to these terms from time to time and note any changes, as they are binding on
you. Protecting your privacy is very important to us: please review our privacy policy here, which explains how we treat your personal information and protect your
privacy.

 

1. 1. Definitions
      1.1 “www.trailnet.org.uk”, “Us”, “Our” and “We” all refer to this Website, or the owner of it,
      which Website belongs to Trailnet CIC (company number 06482275, a private company
      registered in England and Wales with its registered office address and main trading
      address at Thorndon Cycle Centre, The Avenue, Brentwood, Essex, England, CM13 3RZ.
      1.2 “You” refers to you the visitor and, or customer.
      1.3 “Website” means this website at www.trailnet.org.uk

1. 1. Access to website
      2.1 You can access most parts of this Website without having to register any details with us.
      This includes all articles, guides, news and product information pages within the Website.
      2.2 It is for you to make the proper arrangements for you to access this Website. You are
      responsible for ensuring that all persons who access the Website through your Internet
      connection are aware of this Agreement, and that they comply with it.
      2.3 Our Website is intended for people in the United Kingdom. Content available on our site
      may not be suitable or accessible from other countries. We may restrict the availability of
      our Website or our services or goods to any person or country at any time without prior
      notice. If you access our site from outside the United Kingdom, you do so at your own risk.

1. 1. Use of website and services
      3.1 Any material that is available free of charge on this Website you are permitted to use for
      your own personal use, but not for distribution (including sharing or making available for
      use by others by any means, whether free of charge or for payment) or resale. You
      promise that you will not resell or otherwise attempt to commercially benefit from the
      Website content.
      3.2 All intellectual property (including without limitation copyright) in this Website and its
      content belongs to us or our licensors and are protected by copyright laws around the
      world. You have permission to print one copy and download extracts of any web page(s)
      from our Website for (a) your personal use and (b) to mention to colleagues in your
      organisation. You do not have permission to use any illustrations, photographs, video or
      audio files separately from any accompanying text. Our status (and that of any identified
      contributors) as the authors of material must always be acknowledged and you must not
      use the material on the Website in a derogatory manner.
      3.3 Other than in accordance with clause 3.1, no part of this Website may be used without our
      prior permission.
      3.4 If, in breach of these terms of use, you print off, copy or download any part of our Website,
      then your right to use our Website and is contents is automatically revoked – you must
      then immediately destroy any copies you have made of any part of our Website.
      3.5 We do not guarantee that our Website will be free from bugs or viruses or protected at all
      times against hacking. You are responsible for setting up your computer to access our
      Website and using appropriate firewall and virus protection software.
      3.6 Our terms and conditions of supply will apply if you purchase goods or services from our
      Website.

1. 1. Site uptime
      4.1 We take all reasonable steps to ensure that this Website is available 24 hours every day,
      365 days per year. However, websites do sometimes encounter downtime due to server
      and, other technical issues. Therefore we will not be liable if this Website is unavailable at
      any time. We do not guarantee that our Website, or any content on it, will be available
      uninterrupted. Access to our Website is permitted on a temporary basis. We may
      suspend, withdraw, discontinue or change all or any part of our site without notice. We will
      not be liable to you if for any reason our Website is unavailable at any time or for any
      period.
      4.2 This Website may be temporarily unavailable due to issues such as system failure,
      maintenance or repair or for reasons beyond our control. Where possible we will try to
      give our visitors advance warning of maintenance issues but shall not be obliged to do so.

1. 1. Visitor conduct
      5.1 With the exception of personally identifiable information, the use of which is covered under
      our privacy policy, any material you send or post to this Website shall be considered
      non-proprietary and not confidential. Unless you advise us to the contrary, we will be free
      to copy, disclose, distribute, incorporate and otherwise use such material for any and all
      purposes.
      5.2 When using this Website you must not attempt unauthorised access to our Website, the
      servers on which our Website or database are stored or any servers, computer or
      database connected to our site, and you shall not post or send to or from this Website any
      material:
      5.2.1 for which you have not obtained all necessary consents;
      5.2.2 that is discriminatory, obscene, pornographic, defamatory, liable to incite racial
      hatred, in breach of confidentiality or privacy, which may cause annoyance or
      inconvenience to others, which encourages or constitutes conduct that would be
      deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the
      law in the United Kingdom; or
      5.2.3 which is harmful in nature, including, and without limitation, denial-of-service attacks,
      computer viruses, trojans, worms, logic bombs, corrupted data, or other potentially
      harmful software or data.
      5.3 By breaching this provision, you would commit a criminal offence under the Computer
      Misuse Act 1990. We will report any such breach to the relevant law enforcement
      authorities and we will co-operate with those authorities by disclosing your identity to
      them. In the event of such a breach, your right to use our site will cease immediately.
      5.4 We will fully co-operate with any law enforcement authorities or court order requiring us to
      disclose the identity or other details of any person posting material to this Website in
      breach of Paragraph 5.2.
      5.5 If a third-party alleges that content posted by you on our site is in breach of their
      intellectual property rights or their right to privacy, we may disclose your identity to such
      third-party.
      5.6 We reserve the right to remove any posting you make on our Website for any reason and
      without notice, but particularly if your post does not comply with these terms of use.

1. 1. Your account and password
      6.1 If you choose, or you are provided with, a user log-in or password as part of our security
      procedures, you must keep such information confidential.
      6.2 If in our reasonable opinion you have breached these terms of use, then we may disable
      any user log-in or password at any time.
      6.3 If you suspect anyone else knows your user log-in or password, you must promptly notify
      us at office@trailnet.org.uk. You can also use this email address if you have problems with
      logging in or access.

1. 1. Links to and from other websites
      7.1 Any links to third-party websites located on this Website are provided for your
      convenience only. We have not reviewed each third-party website and have no
      responsibility for such third-party websites or their content. We do not endorse the
      third-party websites or make representations about them or any material contained in
      them. If you choose to access a third-party website linked to from this Website, it is at your
      own risk. We will not be liable for any loss or damage that may arise from your use of
      them.
      7.2 If you would like to link to this Website, you may only do so on the basis that you link to,
      but do not replicate, any page on this Website, and subject to the following conditions:
      7.2.1 you do not in any way imply that we are endorsing any services or products unless
      this has been specifically agreed to by us in writing;
      7.2.2 you do not misrepresent your relationship with us or present any false information
      about us;
      7.2.3 you do not link from a website that is not owned by you; and
      7.2.4 your website does not contain content that is offensive, controversial, infringes any
      intellectual property rights or other rights of any other person or does not comply in
      any way with the law in the United Kingdom.
      7.3 If you choose to link to our Website in breach of Paragraph 7.2 you shall fully indemnify us
      for any loss or damage suffered as a result of your actions.

1. 1. Disclaimer and exclusion of liability – please read carefully
      8.1 Our Website is made available free of charge. We take reasonable steps to ensure that
      the information on this Website is correct at the time of first publishing. However, we do
      not guarantee the correctness or completeness of material on this Website or the absence
      of inaccuracies, omissions or typographical errors. We may make changes to the material
      on this Website at any time and without notice, including corrections. The material on this
      Website may be out of date, or on rare occasions incorrect and we make no commitment
      to ensure that such material is correct or up-to-date. We are not liable to send you notice
      of any changes or corrections made.
      8.2 The material at this Website is provided without any conditions or warranties of any kind.
      To the maximum extent permitted by law, we provide access and use of this Website on
      the basis that we exclude all representations, warranties and conditions which but for
      these Terms may have effect in relation to this Website.
      8.3 All information and services are provided “as is” without warranty or condition of any kind.
      We disclaim all warranties and conditions with regard to this information and services,
      including all implied warranties or conditions of merchantability, fitness for a particular
      purpose, title and non-infringement.
      8.4 Any information on the Website in many cases will be an abbreviated and simplified
      summary for general use or general guidance only, and is not a substitute for taking
      specific advice on your own situation from an appropriate expert. Before taking, or
      refraining from, any action on the basis of the content of our Website, you must obtain
      suitable advice from a professional or specialist.
      8.5 You use the Website at your own risk – neither we, nor our agents, employees and
      sub-contractors, shall be liable to you or any other party for any losses or damages
      whatsoever or howsoever arising in connection with the website (whether under these
      terms and conditions or other contract or as a result of any misrepresentation,
      misstatement or tortious act or omission, including negligence).
      8.6 Neither we nor any other party (whether or not involved in producing, maintaining or
      delivering this Website) shall be liability or responsible for any kind of loss or damage that
      may result to you or a third-party as a result of your or their use of our Website. This
      exclusion shall include (without limitation) servicing or repair costs and any other direct,
      indirect or consequential loss, and whether in tort, contract or otherwise in connection with
      this Website.
      8.7 We shall have no liability to any users for loss (whether in contract, tort, including without
      limitation negligence, breach of statutory duty or otherwise, and whether foreseeable or
      not) relating to:
      8.7.1 use of, or inability to use, our Website; or
      8.7.2 use of, or reliance on, the contents of our Website.
      8.8 In addition if you are a business user, we will not be liable to you for:
      8.8.1 lost profit or turnover;
      8.8.2 interruption or disruption of your business;
      8.8.3 your failure to make anticipated savings;
      8.8.4 lost business opportunities or damage to your goodwill or reputation; or
      8.8.5 indirect or consequential losses.
      8.9 In addition if you are a consumer, you agree not to use our site for any commercial or
      business purposes, and we shall have no liability to you for anything mentioned in
      Paragraphs 8.8.1 to 8.8.5.
      8.10 We shall have no liability to you for any losses caused by a distributed denial-of-service
      attacks, computer viruses, trojans, worms, logic bombs, corrupted data, or other
      potentially harmful software or data that may damage your computer system, software and
      data from your use of our Website or your downloading of any content on it, or on any
      website linked to it.
      8.11 Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused
      by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii)
      misrepresentation as to a fundamental matter; or (iv) any liability which cannot be
      excluded or limited under English law.

1. 1. Miscellaneous
      9.1 If any part of this Agreement is determined to be invalid or unenforceable under any
      applicable law, including, but not limited to, the above disclaimers and liability limitations,
      then the invalid or unenforceable provision will be deemed to be replaced by a valid,
      enforceable provision that most closely matches the intent of the original provision and the
      remainder of the Agreement will continue in effect.
      9.2 Unless otherwise specified, this Agreement constitutes the entire Agreement between you
      and us with respect to the use of the Website and it supersedes all prior communications
      and proposals, whether electronic, oral or written, between you and us with respect to the
      use of the Website.
      9.3 You must not assign or otherwise transfer the Agreement, or any right granted under it,
      without our written consent. We can freely transfer our rights under the Agreement.
      9.4 Any failure by us to enforce or exercise any provision of the Agreement, or any related
      right, will not be a waiver of that provision or right.
      9.5 We may provide you with notices, including those regarding changes to the Agreement, by
      email, regular mail, postings on the Website, or other reasonable means now known or
      developed in the future.

1. 1. Governing jurisdiction
      10.1 These Terms shall be governed by and construed in accordance with English law. Any
      dispute(s) arising in connection with these Terms are subject to the exclusive jurisdiction
      of the courts of England and Wales.
      Version: September 2025